Contact Us

We want to ensure that you have the best experience possible. Please reach out to our customer service team who is eager to answer any questions you may have.  

Support Hours: Monday-Friday 9am-7pm ET
Reduced Friday Hours May 29 - August 28: 9am-6pm ET (Friday only)

Phone: 704-501-4410 

Email: cs@ad-id.org 

Mailing Address: 11020 David Taylor Drive, Suite 305, Charlotte, NC 28262