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Help

Help is available for the topics below.  If you need further assistance, please contact cs@ad-id.org.

Popular Help Topics

 Ad-ID Field Descriptions PDF

Managing User Profile & System Preferences  PDF

Using the Set Up Assistant  PDF

Managing Group Access  PDF

Creating an Account for an Existing Prefix  PDF

Purchasing Credits on an Account (Depositing) PDF

Editing Account Billing Information  PDF

Managing Invoices  PDF

Creating a Code  PDF

Creating Codes with Spreadsheet Upload PDF

Creating Multiple Codes PDF

Editing Code Information  PDF

Exporting, Printing, Emailing Codes  PDF

Searching for Codes  PDF

Voiding a Code  PDF


Other Help Topics

Cloning a Code  PDF

Creating an Account  PDF

Creating Codes Using an Unlocked Prefix  PDF

Creating Codes Using Custom 4  PDF

Creating Codes Using Custom 7  PDF

Creating Complimentary Definition Codes (SD/HD/3D)  PDF

Editing Custom 7 Codes  PDF

Entering Talent Payment Info for an Ad-ID Code PDF

Managing Account Access  PDF

Managing Prefix Access PDF

Managing Parent List for Unlocked Prefix  PDF

Selective External Access: Adding/Removing Codes to/from Groups PDF


Training Webinars and System Updates

Ad-ID Quarterly System Update - May 2016

A quarterly system update took place on Monday, May 2.  Details of the updates are described in the document below.

     Download Document (PDF)

Ad-ID Quarterly System Update - February 2016

A quarterly system update took place on Monday, February 1.  Details of the updates are described in the document below.

     Download Document (PDF)

Ad-ID Quarterly System Update - July 2015

A quarterly system update took place on Wednesday, July 1.  Details of the updates are described in the document below.

       Download Document (PDF)