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User Interface

Are the Group and Account for an advertiser separate on the Ad-ID system?

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Yes, an Account holds the billing information for the specified advertiser and the Group holds prefix(es) and Codes.

The drop down menus are not populating quickly. What can I do to speed it up?

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In order for the Ad-ID system to work at optimal speeds, Ad-ID users should be using one of the following browsers.

Chrome
Firefox
Internet Explorer 9 (IE9) +
Safari

Users should contact their IT department for assistance with upgrading your browser.

Is this system MAC compatible?

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Yes, the system is MAC compatible.  Please contact customer relations if you run into any technical issues.